McDonald's® - Ocean Park, Portsmouth

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Welcome to McDonald's® - Ocean Park, Portsmouth, a prominent fast food location situated in the heart of Portsmouth, Hampshire. As part of the globally recognized McDonald's brand, this outlet offers a familiar menu loved by many. However, based on recent customer feedback, it seems the experience at this particular location falls short of expectations.

Located at Ocean Park, Portsmouth, Hampshire PO3 5NP, this restaurant promises convenience and familiarity, but unfortunately, several patrons have reported dissatisfaction with both food quality and service. One unfortunate review highlighted cold burgers and hard Chicken McSpicy, leaving customers feeling ill after their meals. Another customer shared their disappointment regarding the Happy Meal toy selection, where a mix-up led to a less-than-joyous experience for the children involved.

While the brand is known for its quick service, it appears that McDonald's® - Ocean Park struggles in this area as well, with some visitors waiting excessively long for their orders. The overall ambiance also seems to suffer from unengaged staff, which detracts from the vibrant and welcoming McDonald's experience that many expect.

  • Address: Ocean Park, Portsmouth, Hampshire PO3 5NP
  • Contact: (121) 516-2347

As a food reviewer who understands the potential of fast food to spread joy and comfort, it’s disheartening to see consistent complaints about service and food quality at the McDonald's® here. An ideal atmosphere should be complemented by warm hospitality and flavorful meals. Unfortunately, the sentiment expressed by customers such as Charlotte, Nell, and Josh indicates that there is a significant gap to bridge.

It is essential for any dining establishment, especially one under such a beloved global banner, to ensure that every meal delivered meets the high standards of quality and service that customers expect. The expectations for McDonald's® - Ocean Park, Portsmouth remain high, given the brand's reputation and commitment to satisfaction. It is my hope that management will take notice of these critiques and work towards revitalizing not only the dishes served but also the overall dining experience.

While the menu offers classics like burgers, fries, and milkshakes that could otherwise delight, the current state of affairs at this specific restaurant leads to a cautious recommendation. Perhaps future visits will bring about an improved experience!

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McDonald's® - Ocean Park, Portsmouth Menu

Location

Address: Ocean Park, Portsmouth, Hampshire PO3 5NP
Phone: (121) 516-2347

🕓 Work Hours
MON 10:55 - 22:45
TUE 10:55 - 22:45
WED 10:55 - 22:45
THU 10:55 - 22:45
FRI 10:55 - 22:45
SAT 10:55 - 22:45
SUN 10:55 - 22:45

Last Reviews

  • Author: Charlotte Downs

    20 February 2025

    Terrible place to order from, chips and burgers were absolutely stone cold, my Chicken Mcspicy was freezing and the chicken was as if it had been reheated and was rock hard, cheese melts were the texture of rubber tyres. Absolutely appalling and disgusting.. It has made me and my partner feel absolutely sick. My parents burger looks like it had fallen on the floor and slapped back together again. Coke cola drinks aren't even coke, no fizz on it at all, its just like flavoured water. Asked for a refund and only getting £ back from a £ order. Disgusting! Its almost as if its a bunch of children running the show. P.s. who puts a plastic fork in a mcflurry?

  • Author: Nell李潤綦

    20 February 2025

    Very poor service. We asked is it The Minions for happy meal. The boy in front desk confirmed me that . Then we got this sea animal card...... I requested to change to The Minions. He told me that sold out already. I don’t understand why they can do like this. It was really a big joke for me. The happy meal cannot make me happy!Kid-friendliness: Poor experience with my kids that as he cannot get the minions even we asked!

  • Author: D P

    20 February 2025

    How do you call this fast food???Ordered through the till at lunch time and the food has taken over minutes to arrive!!!.Now I am not expecting star fine dining but honestly how can this be justified? All the staff is walking like they are on holiday no one cares, I have seen people walking away, getting refunds cause their break has ended, this is totally unacceptable, bad bad careless service and management

  • Author: Peasant No.7

    20 February 2025

    Petrol station member if staff was very rude.No please, no how can I help.No thank you.She got the same back.That was today th Oct. About midday.As you walk in to pay, she was in the right hand till.Just smile and be happy.Please.